If you have any questions about this personal data terms the use of your personal data or wish to request to exercise any of your rights please contact us using the following details:

By email: [email protected]

By post: Discover Saudi Travel and Tourism Seera Group Building, Imam Saud bin Abdulaziz St Riyadh, 11391 Saudi Arabia

We collect personal data when you: provide your business contact details

complete the online contact form on our website

request, purchase and use a service from us

communicate with us (including phone calls, chat, email, web forms, social media)

The types of personal data we collect from you include/are: Identity Data includes your first name, last name, photos, videos etc.

Contact Data includes your email address, telephone number(s), and home address

Employment Data includes your area of work, employment history, salary etc.

It is important the personal data we hold about you is accurate and up to date. Please keep us informed of any changes to your personal data for example change of contact details, etc.

We use your personal data for the following purposes: Purpose/Activity: To provide information that you have requested. Type of Data: Identity, Contact. Lawful basis of processing: Legitimate interests, To enter into a contract.

Purpose/Activity: To provide you with a service. Type of Data: Identity, Contact. Lawful basis of processing: Performance of a contract

Where we are processing your personal data for our legitimate interests, you may object to the processing of your personal data.

We need certain personal data from you to be able to provide services to you.

When necessary, we share your personal data with: our service providers (such as airlines, hotels etc.)

tax, government, and any relevant regulatory authorities

prosecuting authorities and courts, and/or other relevant third parties connected with legal proceedings or claims

law enforcement agencies third parties where we are required to do so by law

We keep personal data for as long as it is required by us for the

purposes described above

to meet our legal or regulatory obligations

for the exercise and/or defence of any legal claims

Almosafer reserves the rights relating to your personal data, however these rights may be subject to various exceptions and limitations in accordance with the personal data protection system. You may request to exercise your rights at any time by contacting us. Contact details can be found in the Contact section above in this Terms. Your rights: Right to be informed: We are obliged to provide clear and transparent information about our processing activities of your personal data. Right to withdraw consent: You may withdraw consent at any time if we are relying on your consent to process your personal data. This won’t affect any processing already carried out before you withdraw your consent or processing under other grounds. Request access to your personal data (commonly known as a “data subject access request”): You have the right to understand what personal data we hold about you and why. Request correction of the personal data: If you believe that we hold inaccurate or incomplete personal data, you have the right to request us to rectify or correct your personal data. Request erasure of your personal data: You may ask us to delete or remove personal data where there is no good reason for us to continue to process it. Please note, however, that we may not always be able to comply with your request for erasure for specific legal reasons. Request restriction of processing of your personal data: You may ask us to stop processing your personal data. We will still hold the data but will not process it any further. Right to object: You have the right to object to our processing of your personal data where: processing is based on legitimate interest processing is for the purpose of direct marketing

Last updated: 5 June 2024